1. Do you offer custom jewelry designs?
Yes — our “Build Your Own” experience allows you to select a base design, choose your gemstones, and see a live preview before placing your order.
2. How long does it take to receive my order?
All VEERA Lifestyle pieces are made-to-order. Production typically takes 5– 7 days, followed by shipping time depending on your location.
3. What materials do you use?
We use ethically sourced metals and stones. All gemstones are either natural, lab-grown, or treated, as specified on the product page.
4. Can I see how the jewelry will look on me before buying?
Yes — our skin-tone preview tool lets you see how a piece looks across a range of skin tones. For certain products, we also offer a 360° view.
5. What is your return policy?
Since each piece is made-to-order, we do not accept returns unless the item is faulty or damaged. Please contact us within 7 days of delivery if you experience an issue.
6. Do you ship internationally?
Yes — we ship worldwide. Shipping costs and delivery times are calculated at checkout.
7. How do I care for my VEERA Lifestyle jewelry?
Avoid exposure to harsh chemicals, store pieces in a soft pouch, and clean with a microfiber cloth. Detailed care instructions are included with every order.
If you still have any further questions please reach out to us through the contact us page.