Return & Exchange Policy:
Eligibility:
We want you to love your VEERA piece. If for any reason you are not satisfied, you may request a return or exchange within 7 days of receiving your order, provided:
• The item is unused, unworn, and in its original packaging.
• Proof of purchase is provided.
Please note:• For hygiene and safety reasons, earrings cannot be returned or exchanged.
• Custom-made or engraved items are non-refundable and non-exchangeable unless defective.
How to Initiate a Return:
• Email us at discover@veeralifestyle.com with your order number, product details, and reason for return.
• Our team will provide return instructions and a shipping address.
• Once we receive and inspect your item, we’ll issue your refund or process your exchange.
Refunds :
Refunds will be issued to your original payment method within 7–10 business days after inspection.
Shipping fees are non-refundable.
Return Shipping Costs :
Customers are responsible for return shipping fees unless the item arrived damaged or incorrect.
We recommend using a trackable shipping service to ensure safe return.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue promptly.
VEERA is committed to delivering quality, beauty, and care with every piece. If you have any questions about shipping or returns, please contact our support team at discover@veeralifestyle.com